Privacy Policy
Your privacy and digital security are our top priorities. Discover how IPTV USA Pro collects, handles, and safeguards your personal data with zero streaming activity logging.
Our Core Privacy Principles
Strictly EnforcedWe believe in total transparency. We enforce a strict Zero-Log Streaming Policy, maintain 256-bit SSL encryption across all data channels, and never sell, rent, or trade your personal information with third-party advertisers.
1. Information We Collect
We collect only the minimal amount of information strictly necessary to activate and support your IPTV USA subscription:
- Contact Information: Email address and Telegram handle provided during order placement to deliver your playlist URL and login credentials.
- Device & Configuration Details: Preferred device hardware (e.g. Firestick, Smart TV, Apple TV) and application type to ensure optimal playlist formatting and codec compatibility.
- Billing & Payment Metadata: Transaction IDs, timestamp, and payment status handled via secure third-party payment gateways. We never store or have access to full credit card numbers or security CVV codes.
- Technical Routing Data: Basic server diagnostic metrics (such as geographical ping and node load) utilized temporarily to connect your player to the nearest low-latency server cluster.
2. Zero-Log Streaming Activity Policy
We strongly believe that your viewing habits are your private business. Under our strict operational guidelines:
- We do not record which live channels, sports streams, or VOD titles you watch.
- We do not store playback duration, channel search history, or personal viewing preferences.
- Stream requests are routed in-memory via edge load-balancers and discarded immediately after playback begins.
3. How We Use Collected Information
The information we collect is used solely for legitimate business operations:
- • Service Provisioning: Generating, configuring, and renewing your M3U / Xtream Codes subscription credentials.
- • 24/7 Technical Support: Diagnosing buffering, assisting with device setup, and resolving EPG guide sync issues.
- • System Integrity: Preventing unauthorized simultaneous connection abuse, DDoS attacks, and unauthorized playlist scraping.
- • Service Notifications: Sending essential server maintenance alerts or expiration notifications.
4. Cookies & Web Technologies
Our website uses essential session cookies to enhance site navigation, remember your preferred language/currency display, and maintain order state in the checkout modal.
We do not employ intrusive tracking pixels, behavioral retargeting cookies, or third-party advertising networks. You can configure your browser to decline all cookies at any time; however, some site features (such as direct checkout) may require cookies to function correctly.
5. Your Privacy Rights (GDPR & CCPA)
Regardless of your geographic location, IPTV USA extends global privacy rights to all clients:
Right to Access
Request a full copy of the contact data associated with your subscription account.
Right to Erasure
Request permanent deletion of your email, chat records, and account logs upon plan expiration.
Right to Rectification
Update or correct your registered email or delivery destination at any time via 24/7 support.
6. Data Retention and Security
All client communications, credentials, and configuration files are stored on isolated, encrypted database clusters protected behind enterprise cloud firewalls.
Expired account records are automatically purged from our active authentication servers after 90 days of inactivity unless the customer chooses to renew.
Questions About Your Privacy or Data?
Our Data Protection Officer and customer care team are available 24/7 to answer questions, handle data deletion requests, or provide security clarifications.